PRIVACY POLICY

Applied from: October 30, 2017

This Privacy Policy explains how MEKOPHAR Chemical Pharmaceutical Joint Stock Company including its subsidiaries and affiliates and MEKOSTEM stem cell bank, (together referred to as "MEKOPHAR") handles the personal information that you provide to us on web sites controlled by MEKOPHAR which link to this Privacy Policy (together referred to as "MEKOPHAR Web Site(s)"). Unless otherwise specifically noted, this Privacy Policy does not apply to personal information collected from you offline, to MEKOPHAR web sites that do not link to this Privacy Policy, or to third-party web sites to which MEKOPHAR Web Sites may link. Your use of MEKOPHAR Web Sites is subject to this Privacy Policy and the Online Terms of Use.

Please read this Privacy Policy before using MEKOPHAR Web Sites or submitting personal information to us.

Please spend some time to carefully read and understand the terms used in the following legal agreement between you (as known as a website user) and MEKOPHAR.

By accessing, browsing or using any content parts thereof, or images of this website, you acknowledged that you have read, understood and agreed to these terms. If you do not agree, please cease surfing this website. MEKOPHAR is responsible for ensuring that the information, images and all content posted on the website do not in any way violate the laws, rules, habits or customs of Vietnam

WHAT IS "PERSONAL INFORMATION" AS USED IN THIS PRIVACY POLICY?

"Personal information" means information that identifies you or could be used to identify you and which is submitted to and/or collected by MEKOPHAR Web Sites. Examples of personal information include your name, your postal address, your e-mail address and your telephone number.

HOW DOES MEKOPHAR COLLECT INFORMATION ONLINE?

MEKOPHAR collects information in two ways:

1. PERSONAL INFORMATION YOU SUBMIT: MEKOPHAR collects personal information that you enter into data fields on MEKOPHAR Web Sites. For example, you may submit your name, postal address, e-mail address, telephone number and/or other information in order to receive information about various subjects, register for MEKOPHAR programs, contact MEKOPHAR customer service, or respond to MEKOPHAR surveys. To protect your privacy, you should not provide MEKOPHAR with any information that is not specifically requested.

2. PASSIVE COLLECTION OF UNIDENTIFIABLE INFORMATION: MEKOPHAR Web Sites may collect information about your visits to MEKOPHAR Web Sites without you actively submitting such information. Unidentifiable information may be collected by MEKOPHAR and our website/advertising partners using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to MEKOPHAR Web Sites some of this unidentifiable information, such as the URL of the web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of MEKOPHAR Web Sites easier by allowing MEKOPHAR and our website/advertising partners to provide better service, customize MEKOPHAR Web Sites based on consumer preferences, learn which advertisements and features bring users to our MEKOPHAR Web Sites, compile statistics, analyze trends, and otherwise administer and improve MEKOPHAR Web Sites. For example, some of our MEKOPHAR Web Sites use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to analyze use patterns and may collect information about your use of the website, including your IP address. More information on Google Analytics can be found here: www.google.com/policies/privacy/partners/. Certain features of MEKOPHAR Web Sites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identify you without additional identifiable information.

IN WHAT CIRCUMSTANCES AND FOR WHAT PURPOSES MIGHT MEKOPHAR COLLECT AND USE PERSONAL INFORMATION?

MEKOPHAR will use the personal information you provide through MEKOPHAR Web Sites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on an MEKOPHAR Web Site, MEKOPHAR may use certain technologies to allow that MEKOPHAR Web Site to "remember" your personal preferences, such as sections of that MEKOPHAR Web Site that you visit frequently and, if you choose, your user ID. We may also use your personal information for other business purposes, such as to offer you the opportunity to receive notices regarding MEKOPHAR"s products or services, to invite you to participate in surveys about our products, or to notify you about special promotions.

DOES MEKOPHAR CONSOLIDATE PERSONAL INFORMATION?

MEKOPHAR may consolidate the personal information of customers who use MEKOPHAR Web Sites. We use this information to help us better design MEKOPHAR Web Sites and MEKOPHAR products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.

WHAT CHOICES DO I HAVE ABOUT HOW MEKOPHAR COLLECTS AND USES PERSONAL INFORMATION ABOUT ME?

By submitting information to MEKOPHAR through MEKOPHAR Web Sites, you agree and consent to MEKOPHAR, and its respective representatives and/or agents, collecting, using and disclosing your personal information in accordance with this Privacy Policy.

You may always limit the amount and type of personal information that MEKOPHAR receives about you by choosing not to enter any personal information into forms or data fields on MEKOPHAR Web Sites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of MEKOPHAR Web Sites may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.

You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want MEKOPHAR Web Sites to use tracking technologies, such as cookies, to "remember" your personal information, such as user IDs or mailing addresses, on return visits. However, MEKOPHAR Web Sites that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.

WHO WILL HAVE ACCESS TO PERSONAL INFORMATION ABOUT ME?

Personal information can be accessed by a restricted number of MEKOPHAR employees, by certain companies with which MEKOPHAR may conduct joint programs, and by individuals and entities with whom MEKOPHAR contracts to carry out business activities for MEKOPHAR. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is MEKOPHAR"s practice to seek your consent where required by applicable law if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information. In addition, MEKOPHAR"s practice is to require its contractors to keep your personal information confidential and to use your personal information only to perform functions for MEKOPHAR.

DOES MEKOPHAR SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

As a general rule, MEKOPHAR does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity through a contractor. However, if MEKOPHAR sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services. If MEKOPHAR provides your personal information to individuals and entities which assist us with our business activities, it is MEKOPHAR’s practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for MEKOPHAR. MEKOPHAR reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.

HOW DOES MEKOPHAR SECURE PERSONAL INFORMATION?

It is MEKOPHAR"s practice to secure each MEKOPHAR Web Site that collects personal information, However, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. MEKOPHAR cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to MEKOPHAR Web Sites, you must weigh both the benefits and the risks. In addition, MEKOPHAR Web Sites covered by this Privacy Policy will display a warning whenever you link to a web site that is not controlled by MEKOPHAR or subject to an MEKOPHAR privacy policy; you should check the privacy policies of such third-party web sites before submitting personal information.

HOW DOES MEKOPHAR PROTECT THE PRIVACY OF CHILDREN?

MEKOPHAR does not knowingly collect or use any personal information from children (we define "children" as minors younger than 18) on MEKOPHAR Web Sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

HOW MAY I CORRECT PERSONAL INFORMATION OR DELETE IT FROM CURRENT CUSTOMER RECORDS?

You may request to remove your personal information from our current customer records or to amend your personal information. Please notify us of your wishes by contacting us in one of the ways specified below.  For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.

HOW LONG WILL MEKOPHAR STORE PERSONAL INFORMATION?

In general, MEKOPHAR will only store your personal information for as long as it is needed to fulfill the purposes for which it was collected, subject to applicable data retention periods imposed upon MEKOPHAR by applicable law.

HOW CAN I CONTACT MEKOPHAR?

If you have questions about the scope, use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an MEKOPHAR business or a particular MEKOPHAR program, please contact us by clicking on the "Contact Us" link on the MEKOPHAR Web Site you are visiting or by e-mailing us at webmaster@mekophar.com. Alternatively, you may send a letter to the following address:

Mekophar Chemical Pharmaceutical Joint Stock Company

Headquarters : 297/5 Ly Thuong Kiet Street, Ward 15, District 11, Ho Chi Minh City, VietNam

In all communications to MEKOPHAR, please include the e-mail address used for registration (if applicable), the MEKOPHAR Web Site address or the specific MEKOPHAR program to which you provided any personal information, and a detailed explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put "Deletion Request" or "Amendment Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.

HOW WILL I KNOW WHETHER MEKOPHAR HAS UPDATED THIS PRIVACY POLICY?

MEKOPHAR reserves the right to amend this Privacy Policy from time to time to reflect technological advancements, legal and regulatory changes and good business practices. If MEKOPHAR changes its privacy practices, an updated version of the Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on 30 October 2017 and is effective as of that date. Without prejudice to your rights under applicable law.

Moderators of MEKOPHAR Web sites.

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Ho Chi Minh city : 297/5 Ly Thuong Kiet, District 11, HCMC

Tel: [028] 38 686 546 - Fax: [028] 38 650 394
HaNoi: 15th Floor, Charmvit Tower, No. 117 Tran Duy Hung Str.,
Cau Giay Dist., HaNoi, VietNam
Tel: [024] 35 14 35 35 - Fax: [024] 62 75 08 02